Careers

CCFHS is looking for a Registered Dental Hygienist to join our Dental Team.  

This position is Full-time at 40 hours per week in our Berlin and Colebrook locations.

Full-time Benefits Available.

Generous Earned Time benefits accruing up to 4 weeks per year!

SUMMARY

The Registered Dental Hygienist is responsible for providing patients with oral hygiene and preventive care services under the supervision of the Dentist.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide direct patient care and dental services as trained, licensed, and assigned. Assess dental condition and needs of patient using approved patient screening procedures, including medical history review, dental charting, and periodontal charting.

• Evaluate overall oral health, examining oral cavity for signs of periodontal disease or possible cancers, including recessed & bleeding gums, and oral lesions.

• Expose, process, and mount radiograph films.

• Document dental history or chief complaint; record and report pertinent observations and patient reactions to dentists, as appropriate.

• Document lab procedures and ensure follow up on results.

• Follow through with oral hygiene procedures in accordance with treatment plans prescribed by the attending dentist. Procedures may include: Prophylaxis, periodontal scaling, root planning, debridement, supra and subgingival scaling and curettage, application of fluoride treatments, and application of protective sealants.

• Assist with or initiate emergency measures for sudden adverse developments during treatment of patients.

• Help patients feel comfortable before, during and after dental treatment.

• Educate patients in oral hygiene and dental care, including proper tooth brushing, flossing, nutrition and need for professional care.

• Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient’s age; demonstrate knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.

• Read, write, and maintain patient records and related administrative documentation.

• Utilize the requisite tools, systems, technology and equipment in the collection of patient data, records management and collections.

• Demonstrate knowledge and understanding of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.

• Demonstrate knowledge of established oral hygiene concepts and periodontal therapies.

Coos County Family Health Services is looking for a Licensed Mental Health Counselor for our Berlin and Gorham office locations.  Full time benefits!  Excellent Earned Time package! 

36-40 Hours per week. 

In-person or possibly a Hybrid position.

SUMMARY

Evaluate, writes, monitors, and coordinates behavior management plans with the clinical team in support of and consistent with direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works directly in treatment relationship with patients and families, individually or in groups.

Ensures service quality and participates in care coordination to ensure proper communication between medical providers, patients and referral sources.

Participate in performance improvement activities.

Maintain current practice knowledge.

Investigates case situations and present information to Physicians and other members of the health team on patient’s family and social background pertinent to diagnosis and treatment.

Interprets psychiatric treatment to patient’s family/caregivers as allowed and appropriate and helps reduce the fear and other attitudes obstructing acceptance of psychiatric care and continuation of treatment.

Refers patient or patient’s family to other community resources.

Helps patient and family through individual or group conferences to understand, accept and follow treatment recommendations.

Supports, consults and trains staff on substance abuse and mental health issues.

Documents progress/data/plan of service in the Electronic Medical Record utilizing objective, measurable methods.

Consults with clinical team and participates in clinical team meetings.

Writes psychosocial reports to be included as a part of a patient’s Individual Plan of Services.  Ensures report is included in the Electronic Medical Record.

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.  Demonstrates knowledge of the principles of growth and development over the life span and is able to identify  and categorize each patient’s age-specific grouping of needs.

Performs other job related tasks as assigned, as time allows.

Coos County Family Health Services is looking for a Licensed Independent Clinical Social Worker for our Berlin and Gorham office locations.  Full time benefits!  Excellent Earned Time package! 

36-40 Hours per week. 

In-person or possibly a Hybrid position.

SUMMARY

Evaluate, writes, monitors, and coordinates behavior management plans with the clinical team in support of and consistent with direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works directly in treatment relationship with patients and families, individually or in groups.

Ensures service quality and participates in care coordination to ensure proper communication between medical providers, patients and referral sources.

Participate in performance improvement activities.

Maintain current practice knowledge.

Investigates case situations and present information to providers and other members of the health team on patient’s family and social background pertinent to diagnosis and treatment.

Interprets psychiatric treatment to patient’s family/caregivers as allowed and appropriate and helps reduce the fear and other attitudes obstructing acceptance of psychiatric care and continuation of treatment.

Refers patient or patient’s family to other community resources.

Helps patient and family through individual or group conferences to understand, accept and follow treatment recommendations.

Supports, consults and trains staff on substance abuse and mental health issues.

Documents progress/data/plan of service in the Electronic Medical Record utilizing objective, measurable methods.

Consults with clinical team and participates in clinical team meetings.

Writes psychosocial reports to be included as a part of a patient’s Individual Plan of Services.  Ensures report is included in the Electronic Medical Record.

Completes documentation within 5 days or sooner.

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.  Demonstrates knowledge of the principles of growth and development over the life span and is able to identify  and categorize each patient’s age-specific grouping of needs.

Performs other job related tasks as assigned, as time allows.

Coos County Family Health Services is looking for a Full-Time Triage Nurse for our Pleasant Street Location.  Full time benefits!  Excellent Earned Time package!

Essential Duties and Responsibilities:

• Screens patient’s needs via telephone call. Consults with medical providers in order to recommend patient of most appropriate action.
• Contacts Emergency Room if patient referred. Follows emergency guidelines.
• Performs patient evaluation for walk-ins. Reports assessment to medical provider.
• Integrates health teaching and provides appropriate information regarding health maintenance.
• Maintains and records applicable patient information into the electronic medical record in an orderly fashion and according to the guidelines.
• Works with the Receptionists to make appropriate appointments for same day, walk-in and follow-up.
• E-prescribes, phones, prints and/or faxes medication refills as ordered by the provider and/or standing orders.
• Checks prescription line for medication refill requests several times a day.
• Performs assessment of AVH lab patients, in times of need. 
• Maintain daily temperature log of vaccine fridges, freezers, and pharmacy.
• Utilizes NH Prescription Drug Monitoring Program and monitors patient compliance with CCFHS Controlled Substance Policy Agreement per PDMP regulations and state rules.
• Participates in policy/guideline development related to this position.
• Attends meetings, workshops, and seminars and keeps current on health care issues for all lifecycles.
• Follows agency, State, and Federal policies, procedures and guidelines including (but not limited to) clinical, health and safety, pharmacy, nursing and laboratory guidelines.
• Performs other job-related tasks as assigned, as time allows.

Qualifications:

Licensed in the State of NH as an RN or LPN. Must have excellent communication skills. Demonstrates the ability to relate well with co-workers. Expresses ideas clearly both orally and in writing and is able to work independently.

Summary

Front Office Team Coordinator is responsible for greeting patients; screening and directing telephone calls, inquiries, and enrolling patients for services; updating patient demographics, insurance information, consent for services, personal contacts, HIPAA information,  posting payments, co-pays and other related tasks as assigned; and working with clinical teams to address patient services and satisfaction.

Some essential job duties as follows

• Assist team with patient services including but not limited to:
  • schedule appointments
  • arrange for patient call backs,
  • collect co-pays from all patients if applicable
  • verify insurance information
  • verify patient demographic information
  • provide and collect sliding fee scale documentation
  • maintain communication with teams
• Follow instructions/directions regarding patient flow and manage the flow of patients to schedule/maximize the doctor’s time if applicable.
• Maintain patient records via electronic record and as required, paper record, including posting co-payments to patient accounts.
• Follow agency policies, procedures, and guidelines
• Performs other job related tasks as assigned

This position is a float position 40 hours per week with some evenings and weekends necessary. Full-time Benefits are available.

Coos County Family Health Services is looking for a Dental Receptionist working in our Berlin location! This position is Monday through Thursday, 10 hours per day 40 hours per week. Full-time Benefits Available. Generous Earned Time Benefits accruing up to 4 weeks per year.

SUMMARY

Facilitates the smooth transition of patients and provides a range of critical tasks that support an efficient, effective and financially sustainable dental center.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answer and screen the telephone, greet patients in a professional, friendly manner.
• Pulls and prepares patient charts and prepares daily information needed for dental staff.
• Takes steps to ensure an orderly and appropriate atmosphere in the dental center.
• Schedules and confirms appointments when needed and   follows up with NO SHOW appointments according to dental center’s policy.
• Verification of insurance eligibility (via computer, telephone, or Point Of Service) and checks coverage limitations and patient’s co-payment responsibility; process self pay patient applications, verify income eligibility for sliding fee scale.
• Assists patients in completing dental history, consent and financial forms if necessary and obtains and verifies patient information during the registration process.
• Maintains electronic and paper dental records as required; transmission of electronic claims, posting insurance payments to patient accounts.
• Checks in the patients; requests and collects co-payments and outstanding balances on accounts.
• Triages emergency patients according to dental center’s emergency policy and works those who meet emergency criteria into open slots in the daily schedule; schedules future appointments as available for patients whose needs are not urgent or emergent.
• Completes the check-out process for patients, scheduling follow-up appointments as needed to complete the treatment plan.
• Helps to manage patient flow in the dental center.
• Manages all aspects of the prior approval/authorization process-submits required documentation (via mail and/or computer as appropriate); monitors and tracks status of requests.
• Performs a variety of clerical duties and assist in processing reports as needed.
• Assists in inventory of clerical office supplies; orders and restocks as necessary.
• Collects and distributes mail and messages to include faxes and electronic mail.
• Reconciles completion of daily cash deposit; assist making deposits as needed.
• Participates in the ongoing evaluation of Dental Program operations to assure the delivery of high-quality services that support the financial sustainability of the program.