Careers

CCFHS is looking for a Registered Dental Hygienist to join our Dental Team.  

This position is Full-time at 40 hours per week in our Berlin and Colebrook locations.

Full-time Benefits Available.

Generous Earned Time benefits accruing up to 4 weeks per year!

SUMMARY

The Registered Dental Hygienist is responsible for providing patients with oral hygiene and preventive care services under the supervision of the Dentist.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide direct patient care and dental services as trained, licensed, and assigned. Assess dental condition and needs of patient using approved patient screening procedures, including medical history review, dental charting, and periodontal charting.

• Evaluate overall oral health, examining oral cavity for signs of periodontal disease or possible cancers, including recessed & bleeding gums, and oral lesions.

• Expose, process, and mount radiograph films.

• Document dental history or chief complaint; record and report pertinent observations and patient reactions to dentists, as appropriate.

• Document lab procedures and ensure follow up on results.

• Follow through with oral hygiene procedures in accordance with treatment plans prescribed by the attending dentist. Procedures may include: Prophylaxis, periodontal scaling, root planning, debridement, supra and subgingival scaling and curettage, application of fluoride treatments, and application of protective sealants.

• Assist with or initiate emergency measures for sudden adverse developments during treatment of patients.

• Help patients feel comfortable before, during and after dental treatment.

• Educate patients in oral hygiene and dental care, including proper tooth brushing, flossing, nutrition and need for professional care.

• Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient’s age; demonstrate knowledge and skills necessary to meet the patient’s physical, psychosocial, educational, and safety needs.

• Read, write, and maintain patient records and related administrative documentation.

• Utilize the requisite tools, systems, technology and equipment in the collection of patient data, records management and collections.

• Demonstrate knowledge and understanding of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.

• Demonstrate knowledge of established oral hygiene concepts and periodontal therapies.

CCFHS is looking for an IT Specialist to join our team!

This is an entry level position at 40 hours per week.  Full-time Benefits Available. 

Generous Earned Time benefits accruing up to 4 week per year!

SUMMARY

Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to: 

• Manages and coordinates the creation of forms, templates and reports in Electronic Medical Record for UDS, 330, NCACO and Medical Home using SQL or Crystal Reports.
• Help with Electronic Medical Record training for new staff and for ongoing training of Electronic Medical Record users.
• Help with training of new and existing staff.
• Monitor Electronic Medical Record problems and work with front office and/or billing supervisor and Electronic Medical Record tech support for resolution.
• Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives.
• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computers. (Does not include network servers)
• Responds to staff inquiries concerning system operation and diagnoses system hardware, software, and operator problems.
• Instructs users in use of equipment, software and manuals.
• Recommends or performs minor remedial actions to correct problems.
• Maintains Patient Portal.
• Maintains CCFHS Website.
• Assists with the settings and training of O365, Teams, etc.
• Creates reports for Electronic Medical Record using Access, Crystal or SQL

Willing to train the right candidate.

Coos County Family Health Services is looking for a Licensed Mental Health Counselor for our Berlin and Gorham office locations.  Full time benefits!  Excellent Earned Time package! 

36-40 Hours per week. 

In-person or possibly a Hybrid position.

SUMMARY

Evaluate, writes, monitors, and coordinates behavior management plans with the clinical team in support of and consistent with direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works directly in treatment relationship with patients and families, individually or in groups.

Ensures service quality and participates in care coordination to ensure proper communication between medical providers, patients and referral sources.

Participate in performance improvement activities.

Maintain current practice knowledge.

Investigates case situations and present information to Physicians and other members of the health team on patient’s family and social background pertinent to diagnosis and treatment.

Interprets psychiatric treatment to patient’s family/caregivers as allowed and appropriate and helps reduce the fear and other attitudes obstructing acceptance of psychiatric care and continuation of treatment.

Refers patient or patient’s family to other community resources.

Helps patient and family through individual or group conferences to understand, accept and follow treatment recommendations.

Supports, consults and trains staff on substance abuse and mental health issues.

Documents progress/data/plan of service in the Electronic Medical Record utilizing objective, measurable methods.

Consults with clinical team and participates in clinical team meetings.

Writes psychosocial reports to be included as a part of a patient’s Individual Plan of Services.  Ensures report is included in the Electronic Medical Record.

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.  Demonstrates knowledge of the principles of growth and development over the life span and is able to identify  and categorize each patient’s age-specific grouping of needs.

Performs other job related tasks as assigned, as time allows.

Coos County Family Health Services is looking for a Licensed Independent Clinical Social Worker for our Berlin and Gorham office locations.  Full time benefits!  Excellent Earned Time package! 

36-40 Hours per week. 

In-person or possibly a Hybrid position.

SUMMARY

Evaluate, writes, monitors, and coordinates behavior management plans with the clinical team in support of and consistent with direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Works directly in treatment relationship with patients and families, individually or in groups.

Ensures service quality and participates in care coordination to ensure proper communication between medical providers, patients and referral sources.

Participate in performance improvement activities.

Maintain current practice knowledge.

Investigates case situations and present information to providers and other members of the health team on patient’s family and social background pertinent to diagnosis and treatment.

Interprets psychiatric treatment to patient’s family/caregivers as allowed and appropriate and helps reduce the fear and other attitudes obstructing acceptance of psychiatric care and continuation of treatment.

Refers patient or patient’s family to other community resources.

Helps patient and family through individual or group conferences to understand, accept and follow treatment recommendations.

Supports, consults and trains staff on substance abuse and mental health issues.

Documents progress/data/plan of service in the Electronic Medical Record utilizing objective, measurable methods.

Consults with clinical team and participates in clinical team meetings.

Writes psychosocial reports to be included as a part of a patient’s Individual Plan of Services.  Ensures report is included in the Electronic Medical Record.

Completes documentation within 5 days or sooner.

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.  Demonstrates knowledge of the principles of growth and development over the life span and is able to identify  and categorize each patient’s age-specific grouping of needs.

Performs other job related tasks as assigned, as time allows.

Coos County Family Health Services is looking for a Full-Time Triage Nurse for our Pleasant Street Location.  Full time benefits!  Excellent Earned Time package!

Essential Duties and Responsibilities:

• Screens patient’s needs via telephone call. Consults with medical providers in order to recommend patient of most appropriate action.
• Contacts Emergency Room if patient referred. Follows emergency guidelines.
• Performs patient evaluation for walk-ins. Reports assessment to medical provider.
• Integrates health teaching and provides appropriate information regarding health maintenance.
• Maintains and records applicable patient information into the electronic medical record in an orderly fashion and according to the guidelines.
• Works with the Receptionists to make appropriate appointments for same day, walk-in and follow-up.
• E-prescribes, phones, prints and/or faxes medication refills as ordered by the provider and/or standing orders.
• Checks prescription line for medication refill requests several times a day.
• Performs assessment of AVH lab patients, in times of need. 
• Maintain daily temperature log of vaccine fridges, freezers, and pharmacy.
• Utilizes NH Prescription Drug Monitoring Program and monitors patient compliance with CCFHS Controlled Substance Policy Agreement per PDMP regulations and state rules.
• Participates in policy/guideline development related to this position.
• Attends meetings, workshops, and seminars and keeps current on health care issues for all lifecycles.
• Follows agency, State, and Federal policies, procedures and guidelines including (but not limited to) clinical, health and safety, pharmacy, nursing and laboratory guidelines.
• Performs other job-related tasks as assigned, as time allows.

Qualifications:

Licensed in the State of NH as an RN or LPN. Must have excellent communication skills. Demonstrates the ability to relate well with co-workers. Expresses ideas clearly both orally and in writing and is able to work independently.

Summary

Front Office Team Coordinator is responsible for greeting patients; screening and directing telephone calls, inquiries, and enrolling patients for services; updating patient demographics, insurance information, consent for services, personal contacts, HIPAA information,  posting payments, co-pays and other related tasks as assigned; and working with clinical teams to address patient services and satisfaction.

Some essential job duties as follows

• Assist team with patient services including but not limited to:
  • schedule appointments
  • arrange for patient call backs,
  • collect co-pays from all patients if applicable
  • verify insurance information
  • verify patient demographic information
  • provide and collect sliding fee scale documentation
  • maintain communication with teams
• Follow instructions/directions regarding patient flow and manage the flow of patients to schedule/maximize the doctor’s time if applicable.
• Maintain patient records via electronic record and as required, paper record, including posting co-payments to patient accounts.
• Follow agency policies, procedures, and guidelines
• Performs other job related tasks as assigned

This position is a float position 40 hours per week with some evenings and weekends necessary. Full-time Benefits are available.